Delivery & revisions
Digital services. Defined deliverables. A process you can follow from beginning to end.
Effective October 12, 2026
Where work is delivered
All services are provided online. Deliverables, project notes, and access links are made available in your signed-in client studio. No physical items are shipped and no shipping charges apply. You can contact support directly throughout the project.
When the clock starts
Turnaround is listed on each package, generally two to seven business days. The timeline starts once payment is verified and we receive a complete brief, materials, and any required access. Business days are Monday through Friday, excluding US federal holidays.
What to include in your brief
Share your business and website/profile links, goals, audience, brand guidance, and any relevant assets. For account work, provide a platform invitation with the appropriate permissions. Never submit login passwords, payment card details, or unnecessary personal information.
Progress and delays
Check your client studio for payment and project status, messages, and delivery updates. Missing materials or access pause the delivery timeline. If we anticipate a delay, we will explain it and propose a revised delivery date.
Your included revision
Each package includes one consolidated round of revisions within its original scope. Send feedback through your project conversation within seven calendar days of delivery. We aim to deliver an in-scope revision within three business days after receiving clear feedback.
Scope changes
A new audience, campaign, page, concept, or deliverable beyond the purchased scope may require another package or a written quote. We will confirm any additional work and price before beginning it.
Service limitations
Our fees exclude ad spend, paid tools, influencer compensation, and ongoing management unless specifically included. We do not guarantee marketing performance or decisions by search engines, ad networks, or social platforms.